Tradepartment Dış Ticaret Limited Şirketi (Tradepartment) is the data controller, under the Turkish Law on the Protection of Personal Data no. 6698 (the Law), of the personal data of persons who visit tradepartment.com, complete the preliminary meeting form on the site or contact us by e-mail or telephone. A separate privacy notice applies to representatives of buyers and suppliers, and employees of our customers are informed through an annex to the service agreement.

Data controller

Data processed through the form

Name and surname; company name and position; business e-mail address; telephone number; company website; field of activity; service of interest; target country or market; stage of foreign trade activity; priority goal; the matter you wish to resolve; planned start date. Fields not marked with an asterisk are optional.

Data processed when you contact us by e-mail or telephone

Name and surname, contact details, position and organisation, and the content of your message.

Data processed when you visit the site

The site's hosting provider may keep your IP address, access time and browser information for a short period for security and error logging. The site does not use cookies placed by Tradepartment; your language preference is stored only in your own browser and is not transmitted to Tradepartment.

Purposes

Receiving, assessing and answering preliminary meeting and information requests; identifying the service suited to your request and preparing an offer; following up your request and further communication; establishing a business relationship; ensuring the secure and proper operation of the site; complying with legal obligations.

Legal basis

Form and contact data are processed under Article 5(2)(f) of the Law (our legitimate interest in assessing and answering your request) and, where your request, as a sole trader, is aimed at concluding a contract with you, also under Article 5(2)(c). Security logs rely on Article 5(2)(f). We do not rely on your consent; submitting the form is a request, not a consent.

Method of collection

Data are collected directly from you, electronically through the form and e-mail, and by non-automated means in telephone conversations.

Transfers

The site is hosted by GoDaddy, and our e-mail and file storage services are provided by Google. Data you send through the form or by e-mail are processed and stored on these providers' servers located outside Türkiye. Data may also be transferred to competent public authorities where required by law, and to legal advisers and courts for the protection of a right. Your data are not given to third parties for marketing.

Retention

Form and contact data are kept until your request is concluded and, if no business relationship is established, for no longer than one year; if a business relationship is established, the service agreement applies. Server logs are kept for the short period set by the hosting provider for security purposes. Data whose retention period has expired are erased, destroyed or anonymised.

Your rights

Under Article 11 of the Law you have the right to learn whether your personal data are processed; to request information if they are; to learn the purpose of processing and whether the data are used in accordance with it; to know the third parties in Türkiye or abroad to whom the data are transferred; to request rectification of incomplete or inaccurate data; to request erasure or destruction under the conditions of Article 7 of the Law; to request that rectification and erasure be notified to third parties to whom the data were transferred; to object to a result arising against you from analysis exclusively by automated systems; and to claim compensation for damage caused by unlawful processing.

How to apply

You may send your request, together with information verifying your identity, in writing to the address above or by e-mail to info@tradepartment.com. Requests are answered free of charge within thirty days at the latest. Turkish law applies; this English text is provided for information and the Turkish text prevails.

Updates

This notice was last updated on October 16, 2026. Changes are published on this page.